Table of Contents
Introduction
IDFC First Bank Loan Customer Care Number: Customers can experience a continuous banking experience through IDFC First Bank. United banking services/products, internet banking, and mobile banking channels provide by IDFC First Bank for all users. IDFC First Bank Customer Care has also formulated for the account-holders to seek help and redressal of net-banking issues, banking-related queries, loan account queries, and more.
IDFC First Bank Personal Loan
Customers can utilize the single personal loan product provided by the bank for their purposes. This loan helps you meet all your expenses and save.
IDFC First Bank has regulated a dedicated team of trained customer service professionals offering solutions to customers’ queries, doubts, complaints, and grievances regarding personal loans. IDFC First Bank Personal Loan account bearers can call the exclusive customer service team to seek redressal for different online and offline problems.
FAQs on IDFC First Personal Loan Customer Care
1. What is the process of updating my email ID?
The bank will provide you with a helpline number, 1800 10 888. You can call or mail it to customercare@idfcfirstbank to update your email ID..
2. How can I update my landline or mobile number?
You can visit the nearest bank branch along with your up-to-date mobile or landline bill to update your mobile or landline number or call the helpline number 1800 10 888 provided by the bank.
3. How can I update my address?
By sending mail to customercare@idfcfirstbank.com and attaching a copy of proof of valid address, you can update your address. The bank will review it and update the new communication address in their database.
4. How can I check the status of my new personal loan?
You can check the status of your new personal loan by clicking on the menu button by logging into the customer portal using your credentials. View your loan status by selecting ‘Loans’ and then ‘My Loan Application” under the menu section. You can check your loan status by calling the helpline 1800 10 888 or by mail to customercare@idfcfirstbank.com.
5. How can I locate the nearest IDFC First branch near me?
You can locate the nearest IDFC First branch near you by following the process given below:
6. How can I locate the nearest IDFC First branch near me?
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- Visit the official website of IDFC First Branch
- Click on ‘Customer Service
- Click on ‘Branch Locator.’ You will be directed to the new page
- Select ‘Branch Type’ and then enter the location
- You will get the contact details of the IDFC First branch as per the location entered by you
7. How can I get my welcome letter after applying for a personal loan?
Use your identifications to enter the customer entry, and under ‘My Current Loans,’ which will be available under ‘Loans,’ select ‘View Details.’ As you click on View Details, you will see a Statement Tab. After clicking the tab, you can view a list of documents, including a ‘Welcome Letter.’ Click on it, and you can view the Welcome Letter. You will also have the option of downloading it.
8. How can I get my welcome letter after applying for a personal loan?
You can also get a copy of the Welcome Letter from the dealer store where you applied for the personal loan.
9. What is the process to get my Statement of Account?
Using your credentials, enter the customer portal, and under the menu, select ‘My Loans.’ You can view your active account details. Click on the ‘Account Statement Download’ option to download the account statement.
10. What is the process to get my Statement of Account?
You can also get a copy of the Statement of Account from the dealer store where you applied for the personal loan.
11. How can I get my Interest Certificate?
Using your credentials, enter the customer portal, and under the menu, select ‘My Loans.’ You will be able to view the details of your active loans. So, you can find the ‘View Details’ option, which you can click on the Statement tab. You must click the download button corresponding to the ‘Interest Certificate’ tab. You can then view the Interest Certificate tab.
12. How can I get my No-Objection Certificate?
Once you have paid your EMIs, a no-objection (NOC) will be sent to your register email ID. However, you can mail customer.care@idfcfirstbank.com to get a copy of the NOC. You can also obtain the NOC by logging in to the customer portal using your credential. Under the menu, select ‘My Loans’ and ‘Closed Loans.’ Click on the ‘Statement’ tab, and you will be able to view your NOC. You will also have the option of downloading it.
13. How can I obtain my repayment schedule?
Enter the customer portal using your credentials and under the menu, select ‘My Loans’. Then, you can view the essential details of your loan. So, you can find the ‘Repayment Schedule Download’ button as one of the options. Click on the button to download the repayment schedule.